01
Customer-safe delivery
Customers work through Guardian rather than being forced into disconnected technical consoles.
Guardian solution bundle
Package the right controls into one security solution.
ZeroShield combines Guardian Core with selected protection, vulnerability, website, security-operations and managed-service products under one commercial solution for the customer operating model.
Product position
Solution bundle rather than a separate technology
ZeroShield is used to package a defined combination of Guardian and Damocles products. Each component retains its own quantity, entitlement and service boundary for billing and delivery.
02
Governed scope
Entitlements, targets, users, data sources, schedules and service commitments are recorded in the applicable package schedule.
03
Accountable outcomes
Material findings can be linked to risks, owners, due dates, All Actions, evidence and remediation review.
Product capabilities
What the product provides through Guardian.
GC
Guardian Core foundation
Every bundle begins with the governed workspace, dashboard, risk, actions, learning, baseline monitoring and reporting.
PR
Protection selection
Endpoint, patching, DNS and Svalinn protection can be selected for the covered customer estate.
AS
Assurance selection
Rapid7, external vulnerability monitoring, Katana and infrastructure assessment can be included where required.
MD
Managed defence
Aegis and approved SIEM options can add monitoring, triage, investigation and escalation.
MS
MSP-ready packaging
Wholesale packages preserve Guardian billing to the MSP while the MSP controls its own customer retail price.
BM
Billing-ready components
Each bundle can map to product, price, quantity and billing-relationship records in Guardian.
Operating model
How the capability is delivered.
ZeroShield can support Basic, Mid and Premium pathways, but the actual included products and quantities must be defined in the approved price book and package bill of materials.
Direct customers are billed by Guardian/Damocles. External MSPs are billed on a consolidated wholesale basis and remain responsible for their end-customer retail billing.
The public website explains the solution approach without publishing internal wholesale, cost or margin information.
Commercial and service boundaries
What must be confirmed before activation.
A bundle name must never hide the underlying product quantities, supplier costs, service levels or renewal terms.
MSP customer retail prices must not alter the amount Guardian invoices to the MSP.
Products with third-party licensing, analyst operations or infrastructure cost require explicit quantities and effective dates.
Product selection
Map the product to the customer operating model.
We will confirm the package relationship, covered scope, licensing unit, service level, reporting and any separately scoped engineering or professional services.